This morning, Terry McAuliffe sent out an email, linking to a video that he thought was Hillary's most persuasive moment in last night's debate.
The problem is, Hillary totally blew it in that moment. She didn't answer the question, and she should have. If her campaign team had prepared her properly, she would have, instead of dancing around it, embraced the question as a gift, offering her an opportunity to show who she really is, at her best. It's why her campaign is failing. Her handlers just don't understand the power of story.
When Hillary tells people she's more experienced, it doesn't do the job.
When Hillary documents her experience by saying she's been to eighty countries, she's just not closing the sale.
The only way she has any chance of turning things around is to create a narrative that actually reaches beyond people's heads and into their hearts. That narrative can only be built with stories.
This is not rocket science. People are not responding to her logical, rational arguments, valid as they may be. That's because they are not wrapped in stories.
Stories take an idea and give it heart and spirit. Stories take an idea and make it something that people can empathize with, relate to and connect with, not just at the level of the head, but also at the emotional, heart and spirit level. Voting is not just a rational process, that's for sure.
Unfortunately for Hillary, her handlers and she just do not get it. As I was writing this, I checked my email. Terry McAuliffe, Chairman, Hillary Clinton for President, former head of the DNC, sent out an email, saying,
It's worth watching this video. Apparently, all the people running Hillary's campaign cherry-picked this part of last night's debate as the best she put out. The video shows her response to the question,
Now, I coach candidates on how to give stump speeches-- how to weave the issues they are focusing upon with the stories in their lives. And the fact that the Clinton Campaign uses this response shows just how badly her advisors have failed in understanding what wins elections.
The question was perfect, a gift for a well prepared candidate. But Hillary didn't answer it. She ignored it clearly not having a clue that this was her shot at proving herself, at SHOWING her experience. Instead, she tried to TELL who she is. She told a story that demonstrated who she is and what she thought. The question gave her an opportunity to really showcase her experience, to SHOW her inner strength, her character under fire.
Frankly, it's not a question you just dredge up an answer to. You have to have thought it through, honed and fined tuned your understanding of the actual challenging experience-- how you were tested, the dynamics, the pressure put upon you, and then, how you stood up to and overcame those challenges.
Any candidate I'd have coached would have have been ready and eager to answer that question head on. An honest, truthful, head-on answer to that question could have been the home run that Hillary was looking for. Instead, she went for the walk, lecturing about her values rather than showing and illustrating them via a story-- a real story which showed her facing a real challenge, actually being tested.
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