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Alma said Kaplan should be sued and put out of business for not delivering on promises, defrauding students for profit.
In January 2009, Cary (from North Carolina) also said "Kaplan should be put out of business." Two terms from graduating, he was told he owed $7,000. He thought his tuition was subsidized. Apparently it was exhausted, but Kaplan hadn't told him earlier, and "They never offered any other type of financial aid other than alternative loans" he wouldn't use. Angrily he accused them of operating like Enron and Worldcom, scamming students for profit. "We must fight them back," he said, "because we have worked too damn hard for (our) education!!!"
In October 2006, Carrie (from Illinois) called Kaplan's Boca Raton, FL facility a "scam school." It promised she'd get no unexpected bills, have a student loan of around $26,000, and be able to complete her education trouble-free. Not so.
After two terms, she got a letter saying she was $1,851 in arrears to be satisfied before she could continue her course work. When inquiring why she owed money, she was told her aid only covered three classes per quarter, and she owed for the last two terms. Yet her advisor and financial aid information assured her everything was in order, her scholarship covering the extra classes.
Nonetheless, the harassment continued. The initial arrears more than doubled to $3,975. When she mentioned her scholarship aid, she was told her account said nothing about it. After struggling in vain for straight answers, she got an email stating:
"Dear Kaplan University Student,
The end of the term is approaching and your account is severely past due. (If it's) not brought current by the end of the term, a block will be placed on your account. You will not be able to continue into your next term until the past due balance is paid in full."
What happened to her scholarships she asked? Why weren't they applied to her account? Like others, she was scammed, saying:
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