At a subway station [in New York City] a despondent young woman climbed over a railing and crawled over open girders that were 25 feet above the ground and over 5 feet apart. And began sobbing. According to a witness, Michal Klein, "The only thing I overheard was the young girl saying nobody cares about her." Then a young man on the first level saw her, and ran up to the second floor. He climbed and crawled over the beams to where she was sitting. He began talking to her quietly. Then he put his arm around her. After a minute, she put her head on his shoulder. They were up there for almost ten minutes before the fire department arrived. They both crawled back over the ledge " holding hands the entire time. She was then taken away by ambulance to the hospital. And this young man picked up his backpack, got on a subway, and left. "It was just like a random person who went over to keep her calm," [said Klein]. "He actually cared enough, whoever he was, to help her. A lot of people seemed to be like, 'Oh, it's New York,' and kept walking. I don't think I would've climbed over to do that." Another witness noted that most people didn't even break stride as they quickly glanced up. Said another, "Angels come in many forms."