There is no more disturbing consequence of the electronic and graphic revolution than this: that the world as given to us through television seems natural, not bizarre. For the loss of the sense of the strange is a sign of adjustment, and the extent to which we have adjusted is a measure of the extent to which we have changed.
Our culture's adjustment to the epistemology of television is by now almost complete; we have so thoroughly accepted its definitions of truth, knowledge and reality that irrelevance seems to us to be filled with import, and incoherence seems eminently sane... (when in fact) television's conversations promote incoherence and triviality ... and that television speaks in only one persistent voice — the voice of entertainment.
Television, in other words, is transforming our culture into one vast arena for show business. It is entirely possible, of course, that in the end we shall find that delightful, and decide we like it just fine. This is exactly what Aldous Huxley feared was coming, fifty years ago.
TV news has no intention of suggesting that any story has any implications, for that would require viewers to continue to think about it when it is done and therefore obstruct their attending to the next story ... Newscasters do not pause to grimace or shiver when they speak their prefaces or epilogs to the film clips. Indeed, many newscasters do not appear to grasp the meaning of what they are saying, and some hold to a fixed and ingratiating enthusiasm as they report on earthquakes, mass killings and other disasters. Viewers would be quite disconcerted by any show of concern or terror on the part of newscasters. Viewers, after all, are partners with the newscasters in the "Now . . . this" culture, and they expect the newscaster to play out his or her role as a character who is marginally serious but who stays well clear of authentic understanding.
Whereas we expect books and even other media (such as film) to maintain a consistency of tone and a continuity of content, we have no such expectation of television, and especially television news. We have become so accustomed to its discontinuities that we are no longer struck dumb, as any sane person would be, by a newscaster who having just reported that a nuclear war is inevitable goes on to say that he will be right 5, back after this word from Burger King; who says, in other words, "Now . . . this."
One can hardly overestimate the damage that such juxtapositions do to our sense of the world as a serious place. The damage is especially massive to youthful viewers who depend so much on television for their clues as to how to respond to the world. In watching television news, they, more than any other segment of the audience, are drawn into an epistemology based on the assumption that all reports of cruelty and death are greatly exaggerated and, in any case, not to be taken seriously or responded to sanely.
I should go so far as to say that embedded in the surrealistic frame of a television news show is a theory of anti-communication, featuring a type of discourse that abandons logic, reason, sequence and rules of contradiction. In aesthetics, I believe the name given to this theory is Dadaism; in philosophy, nihilism; in psychiatry, schizophrenia. In the parlance of the theater, it is known as vaudeville.
For those who think I am here guilty of hyperbole, I offer the following description of television news by Robert MacNeil, executive editor and co-anchor of the "MacNeil-Lehrer Newshour.
"The idea, he writes, "is to keep everything brief, not to strain the attention of anyone but instead to provide constant stimulation through variety, novelty, action, and movement. You are required . . . to pay attention to no concept, no character, and no problem for more than a few seconds at a time." He goes on to say that the assumptions controlling a news show are "that bite-sized is best, that complexity must be avoided, that nuances are dispensable, that qualifications impede the simple message, that visual stimulation is a substitute for thought, and that verbal precision is an anachronism."
The result of all this is that Americans are the best entertained and quite likely the least well-informed people in the Western world. I say this in the face of the popular conceit that television (news), as a window to the world, has made Americans exceedingly well informed. Much depends here, of course, on what is meant by being informed. I will pass over the now tiresome polls that tell us that, at any given moment, 70 percent of our citizens do not know who is the Secretary of State or the Chief Justice of the Supreme Court. Let us consider, instead, the case of Iran during the drama that was called the "Iranian Hostage Crisis." I don't suppose there has been a story in years that received more continuous attention from television. We may assume, then, that Americans know most of what there is to know about this unhappy event.
And now, I put these questions to you: Would it be an exaggeration to say that not one American in a hundred knows what language the Iranians speak? Or what the word ''Ayatollah" means or implies? Or knows any details of the tenets of Iranian religious beliefs? Or the main outlines of their political history? Or knows who the Shah was, and where he came from?
Nonetheless, everyone had an opinion about this event, for in America everyone is entitled to an opinion, and it is certainly useful to have a few when a pollster shows up. But these are opinions of a quite different order from eighteenth- or nineteenth-century opinions. It is probably more accurate to call them emotions rather than opinions, which would account for the fact that they change from week to week, as the pollsters tell us.
What is happening here is that television is altering the meaning of "being informed" by creating a species of information that might properly be called disinformation. I am using this word almost in the precise sense in which it is used by spies in the CIA or KGB.
Disinformation does not mean false information. It means misleading information - misplaced, irrelevant, fragmented or superficial information - information that creates the illusion of knowing something, but which in fact leads one away from knowing. In saying this, I do not mean to imply that television news deliberately aims to deprive Americans of a coherent, contextual understanding of their world. I mean to say that when news is packaged as entertainment, that is the inevitable result. And in saying that the television news show entertains but does not inform, I am saying something far more serious than that we are being deprived of authentic information.
I am saying we are losing our sense of what it means to be well informed. Ignorance is always correctable. But what shall we do if we take ignorance to be knowledge?
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