The New York Times is publishing a three-part series Beware the Fine Print, including, "Arbitration Everywhere, Stacking the Deck of Justice" and "In Arbitration, a 'Privatization of the Justice System'." The third part is forthcoming.
Center for Justice and Democracy website http://www.centerjd.org
Joanne's book: The Case for the Civil Jury: Safeguarding a Pillar of Democracy
For people who want to know more, Joanne helpfully supplied these documents:
https://centerjd.org/content/fact-sheet-:-arbitration-study-highlights
(Note: You can view every article as one long page if you sign up as an Advocate Member, or higher).
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