I look at mankind and I see a species in an awkward transitionary phase, like how the ancestors of birds probably were before they really got that whole flying thing down. We've evolved these gigantic brains which give us a capacity for abstract thought that has enabled us to out-survive and out-thrive other competing organisms, but we haven't yet moved into a mature relationship with that newfound capability. A human brain can make someone so crazy and miserable that he'll blow it out of his own skull with a gun, a weapon which we invented using that same capacity for abstract thought.
Humans, to put it simply, have an unhealthy relationship with narrative. If you have ever experienced a moment of mental stillness, you know how peaceful and pleasant that experience is. It is natural and harmonious. It's only once you add in the believed mental chatter that we suffer, we hate, we fight each other, and we can be manipulated by narratives inserted into our mental processes by plutocrat-owned media.
There is nothing inherent in the human organism which makes suffering natural or necessary; it's only the babbling believed narratives in our minds that generate suffering. The same is true of our susceptibility to mass media manipulation.